At the core of AI SOC is a routing layer within the Investigation and Response Agent that puts control of AI spend and involvement in the customer's hands:

Evaluates each incoming alert and directs it to one of three paths: deterministic automation, AI-assisted investigation, or fully agentic investigation

Sends well-understood alert types straight to automation for maximum speed, scale, and predictability — no AI tokens spent where they aren't needed

Routes unknown or ambiguous alerts to fully agentic investigation, where the Investigation and Response Agent reaches a verdict with zero human configuration or touch, or to AI-assisted investigation, where analysts stay in control while AI handles the investigation legwork, adds context, and recommends the next action

Learns over time: validated investigations get codified into repeatable playbooks, continuously shifting more work from AI-driven to fully automated and keeping AI budget focused on genuinely complex cases

Gives customers a governed dial between automation and AI, rather than defaulting every task through a costly model

AI SOC Solution